Posts Tagged ‘carlana charles’

4 reasons why you should be using testimonials

Published by CarlanaCharles on October 12th, 2011

I recently did an overhaul on my site. It’s about 95% completed, I just have a couple tweaks to make here and there but it dawned on me that I should add a ‘proof’ or testimonial page to the site. I’ve been working online since 2006 and never felt the need to have a testimonial page on my site but the more time you’re in business the more you learn that with everyone out there claiming that they are an expert at this or that and they can fulfill every customer’s dream, the more you see why a potential client would want to hear directly from your client regarding their experience with you more than they’d want to hear from you about how great you are.

You might be thinking: Why do I need a testimonial? I have a ton of clients, I have a strong copy on my site, my business is doing well, why should I even bother? Well, here are 4 solid reasons:

1)   Increased credibility. Testimonials give your company, product, or service credibility. The marketplace is hot and heavy nowadays. Prospects are inundated with tons of marketing and promotional messages on a daily basis from the many providers competing for their dollars. If you can show your prospects there are people who can attest to your skills, experiences and abilities, you stand a greater chance of earning their trust and dollars.

2)   Testimonials act like the glowing reference to your resume. The people who provide you with a testimonial are essentially vouching to your skills and abilities. A prospect hearing from a current or former client is more likely to want to work with you because your clients rate you well.

3)   The ability to identify. Your prospects will probably be able to identify with the clients who have provided testimonials. Many will have similar needs, problems they need solving and hopes for their business. Oftentimes as marketers we make the mistake of believing that our prospects must identify with us. They don’t necessarily need to. It’s great that they are considering us and really nice if they like our online presence, but they don’t necessarily need to identify with us. Identifying with the experience of past and current clients I believe is much more valuable.

4)   The proof is in the pudding. The power of proof, alone, is reason enough to encourage your current and past clients submit testimonials. Testimonials solidify your marketing initiatives and make it so much easier to close a sale with a prospect. The prospects not only knows what you said you can do, but through the proof of a testimonial, they also know that you can.

I hope I’ve provided a few solid reasons why you should be using testimonials if you’re not already doing so. Every business provider in this economy should be incorporating testimonials as part of their marketing arsenal. If you have prospects that are still on the fence and hesitant to enlist your services, a testimonial may just be what you need to covert them from prospect to client.


Why you should use E-learning and tutorial type videos to train staff.

Published by CarlanaCharles on October 11th, 2011

Using web video is a great way to train staff, clients, new hires and virtual-based or telecommuting employees. The beauty of video is that you can create one video that can be viewed by all employees simultaneously or at a convenient time on the business’ website or video hosting platform. More and more companies are going this route when training their employees and are finding video to be a convenient, highly affordable option.

For starters, most people are visual learners and tend to respond better to something that’s visual. With training newsletters or manuals there’s a great chance that some of your staff may forget to read the material, not read it in its entirety or skim to the parts they deem important. With a web video, their auditory senses are engaged. When using video to train, you have an opportunity to take the time within the video to focus on key points that may need to be emphasized. With print material, there’s also the chance that something may be misunderstood.

Another great thing about video is that it has the power to convey information much more quickly. This is a plus because people are busy people and the less time spent on training leaves more time to dedicate to working. In your video you can also show screenshots, include  visual demos or show a process step by step. All these help to ensure that viewer gains a better grasp of the material or how specific tasks must be completed. Even if they get stuck at some point, they can always refer to the video, reviewing parts of the video that may seem unclear to them until they feel comfortable enough to move on.

An added bonus of training video is the savings. When you use video to train employees, you can significantly cut down on cost. When you conduct in-house training or rent a conference room or some other external facility to train staff, you have to pay the trainer for his or her time, pay for the training facility, pay for refreshments, the use of presentation equipment such as projectors, etc. With videos, you eliminate all of this. Your major expense here all most likely be the trainer’s time in building the training. Another expense to consider also would  the cost to host your training on the Cloud or external hosting sites if you’re not putting them on your company’s servers. Also, once the videos are online, employees can review them time and time again and gain a greater understanding of the content and its application. You don’t get this with face-to-face training. They may take notes or even keep a copy of the handout provided, but after the session has ended, many don’t revert to the material and some won’t even be able to find it.

If you’re thinking of using video to train staff here are a couple things to consider. Firstly, will you can create the training video in-house to have greater control over the production process or will you contract a professional or company that can create e-learning or training videos? There are pros and cons to both and you will have to decide what option is best for your organization. The downside to doing it on your own may be lack of time to put the material together or lack of knowledge in creating video training material. If you’re starting from a place of no knowledge or experience, you have to consider to learning curve. If the project is time sensitive, contracting a professional may just be the best option. What about hosting and distribution? Will the videos be hosted on your servers or externally? What software or combination of software will you use? Will the program be instructional only or will it allow for interaction, with built in quizzes and other means to test how employees are grasping the material? These are just some of the things you’d need to consider before you even being to draft the outline e for your program.

Hope you found this post useful. If you did, why not share it with a friend? If you need help creating training, e learning and other marketing videos, please feel free to contact me.


Converting Your Blog Entries Into Video Marketing

Published by CarlanaCharles on October 5th, 2011

If you wish you had more people visiting your blog but you just don’t have the budget to run a pay per click campaign or to hire someone to work some internet voodoo magic? Maybe you should consider converting your blog entries into video marketing content to bring in a new audience.

Does that sound complicated? It doesn’t have to be. Do you have stage fright and the thought of appearing in front of a camera scares you to death? Then skip that part, too. It’s very easy to create videos from your blog content and they might even become that Holy Grail; the viral video.

All you have to do it get screen capture software and you are off to the races. You can have a series of pictures that are representational of your blog post and simply narrate your content. If you have a four hundred word blog post that will convert into a three or four minute video. That length video is pretty ideal because if you have anything any longer than that people won’t be sticking around for it.

As a matter of fact most people aren’t going to listen for more than a minute or two, so you might even want to consider condensing your article a bit. Maybe even convert it into bullet points and just cover those in your video.

This is obviously not going to be the case if the information you are giving is instructional. If, for example, you are teaching someone how to build a birdhouse you aren’t going to want to skip steps because that would confuse people. Take your time with instructional projects and, if possible, take pictures of the project at all of the steps. Nothing is more irritating than trying to duplicate a project and having key steps left out.

Screen capture software can be even more useful if you are teaching someone something computer or internet related. All you have to do is turn on the capture and go through the steps narrating as you go. These sorts of videos generally get a lot of views if the subject matter is something people are interested in. While you may not get an avalanche you will have a steady stream of visitors to that video and if the content is “evergreen” it will be a source of traffic to your blog for years.

Here’s the final piece of the puzzle. When you do a description of your video always start with the URL of the blog, including the “http://www” portion. Most of the video hosting sites out there will have that as an active hyperlink and people will be able to click on that and go right to your blog.

Article Source: http://EzineArticles.com/?expert=Robert_Britt


Six steps to stop giving away too much free

Published by CarlanaCharles on September 19th, 2011

stop giving away too muchOver the weekend something interesting happened, thanks to a a potential client who flooded my inbox on the premise of needing my support. As entrepreneurs, we often walk the fine line of sharing and giving away our stuff.  I’m actually slightly ashamed to share this but if it helps another entrepreneur, then something good has happened. I was hoodwinked. And it has happened before.  Because of this, I stepped up on my smarts and had a system that has helped my decipher those generally interested in partnering with me or those wanting  a freebie. Unfortunately, I slipped up over the weekend and got sucked in by a prospect that said she found me on one of the social media channels and knew that she ‘just had to work me with’ because she felt that I was ‘a perfect fit’.

After breaking my personal rule not to do any client work or anything apart from working on my business on a Saturday, I caved in and gave her a call. After all, she did send me something like 5 emails in the space of 4 hours. I really could sense her desperation. After giving her an extra 30 minutes on the consultation, which reminds me I need to reduce these to 15 minutes, she sent me an email the next day saying she could not afford my hourly rate: like she did not know what it was to begin with! I guess, you live and learn. Inspired by that incident, I wanted to share with you a great post written by Becky Mc Cray, who writes at the Small Business Bonfire, a community I’m a member of.  Hope you find the points made useful and please, implement them in your business. If you’ve had a similar experience and would like to share on it, why not post it in the comment section below? I’d love to her how you handle these situations.

Six steps to stop giving away too much free – by Becky McCray

We all get them: the dreaded, “Can I pick your brain?” requests. No matter how long you’ve been in business, seems like someone is always willing to ask you to give away your skills for free. Every business person has to learn how to handle these requests gracefully and in a way that generates more paying customers.

1. Create paid products.
Seems pretty obvious, but surprisingly, many online freelancers have no structured products or packages. Besides knowing your hourly rate, create packages of your most-requested services.

2. Consider the relationship. Of course you’ll give your best friend more than someone who calls you after you just met. Be prepared for that.

3. Offer some free resources the right way. Offer your paid products first, then offer a free alternative second. That could be a blog post of resources or a paper handout with some tips on doing it yourself.

4. Set limits on your free help. Many people use 15 minutes of your time, or will answer two questions before drawing the line.

5. Give away the “what” and charge for the “how.” For example, you can tell people all about why Facebook is a great platform for business. But when it comes to how to apply that in their business, it’s time to turn on the meter.

6. Get comfortable with the right words. Phrases like “time to turn on the meter” can help you convert free requests into paying clients. If you haven’t built in the other five steps, though, it won’t stick.

Work through all six steps, and the next time someone asks, “Can I pick your brain?” you can answer with a smile, and maybe even a new client.

If you’d like more instruction on how to draw the line between free and paid, I’ve developed a toolkit with more on the six steps, worksheets to complete and a short audio demonstration.


Content repurposing tip: turn your articles into videos

Published by CarlanaCharles on September 13th, 2011

Article Marketing

No doubt about it, video is the fastest growing type of online content. People just videos like videos! If you are not yet using videos for your online marketing efforts, you are seriously missing out on a lot of traffic, potential conversions and list building juice because video is an incredibly powerful medium.

In today’s post I’m going to share on how to successfully integrate both your article marketing and video marketing efforts to help you gain greater exposure.

If you don’t know by now, article marketing is one of the easiest ways to get free traffic. Writing a 400-500 word article generally takes about 30 minutes, depending on how comfortable you are with the what you’re writing about and by posting your articles to a few of the many article directories online, you can quite easily get your articles to rank well in the search engines. Article marketing should be a part of your marketing arsenal because it is an easy way to get direct traffic from your resource box back to your site, be seen as an expert or thought leader in your niche and you get backlinks that can improve your ranking in search engines. Oftentimes people will submit articles for the backlinks, and neglect to pay attention to optimizing their articles for maximum potential traffic to their site. The reality is, you can get a significant amount of direct traffic through your articles and it is not uncommon to see your articles that outrank your blog or site.

There are four key elements to successful article marketing. These are keyword research, well crafted, attention grabbing titles, great content and an enticing resource box. In order for your article marketing to be as successful as possible, all four elements should be applied. There’s no need to take a shortcut because the extra time invested only amounts to about five minutes. You must ensure that choose good keywords, craft interesting titles that encourage people to click through to read the article, write quality content, and create a resource box that makes people want to click. If you can master these four elements, you will get a lot more traffic for your efforts than you would have if you submitted articles just for backlinks. It only takes a small amount of time to research keywords, write interesting titles, and come up with a great resource box so please take the time to do these things and you will reap the rewards in traffic.

Do you have articles that you’d like turned into videos? Then tune in to tomorrow post for some guidance or contact me to help you with this!


7 essential video marketing tips

Published by CarlanaCharles on September 12th, 2011

Video marketing is something you need to start doing if you’re not already doing it. It is dynamic, helps with personal branding and helps your audience and followers get to know who you are and connect with you and take your business to the next level. Here are 7 essential tips to implement when getting started with video marketing.

1-Purchase the right equipment and learn to use it well.  Here, you will need to do some research to find the equipment that will fit your needs and your budget. Keep in mind that you don’t need studio quality equipment to turn out videos that convert well and look great. If your computer has a great webcam and good audio quality, make use of this. If it does not I’d suggest looking into something like the Kodak z18 or Flip camera.

2- Great lighting. Ever looked at a video that was just too dark, too bright or had funny looking lighting? You want to ensure that your videos don’t miss the market when it comes to lighting. Again, you don’t need to get the studio quality lighting here but you need to do some research on what will work well for your needs. Don’t over-think this because you can get overwhelmed with all the options out there. The basic goal here is to get sufficient lighting to illuminate you by getting the light to shine your face.

3-Do some keyword research and brainstorm the content and title. Don’t just think of a video idea and turn on your camera to start creating a video. Do some groundwork. What is the objective of the video? Where is the video going or who is the target audience? How are viewers to respond to your video? What keywords will be associated with the video and what catchy title will I use? Don’t hit the record button until you have these bases covered!

4- Use an outline. To add to the above point, have an outline developed on what you are going to share on in the video. You don’t have to go with verbatim or sound scripted, as it takes away from the authenticity. You just need to keep the points you want to discuss in mind or written on paper, so that you cover everything you need to address in the video.

5- Grab the viewers attention. Try to get the attention of the viewer in the first seconds by showing them the most interesting thing first about the video or letting them know what they will gain from looking at the video. This will keep them curious and interested and more likely to watch the video in its entirety.

6-Be yourself. Don’t try to act like anyone else or what you think your audience would want you to be. Just let your personality shine through. Oftentimes, people can detect a phony, so be authentic,transparent and even vulnerable.

7- Make sure your call to action is clear. Let your viewers know what you want them to do because if you don’t, they probably won’t do it. Let me explain – Let’s say you are thinking of creating a video for your website; here, you don’t  just thank the viewer for watching, but you want to include your call to action. To do this, you could encourage them to explore your site, sign up for your newsletter, visit your Facebook page, share your content with others or whatever your desired action may be.

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Did you find this post useful? If so, please share it with a friend. Also, what tips do you use to leverage video marketing? Do share in the comments below. Thanks for visiting today.


How to increase turnout to your webinar

Published by CarlanaCharles on August 19th, 2011

When planning a webinar there are a few simple things you need to do to ensure that your turnout is great and that your attendees sign up for your next event. Check out this video to learn a few tips that I offer my clients that have helped them to increase the attendance to their webinar. Feel free to post your comments!


Podcasting tips for the newbie podcaster

Published by CarlanaCharles on August 17th, 2011

So, you’re probably asking – what’s a podcast? Well, a podcast is a series of digital media files (either audio or video) that are released as episodes and often downloaded via the web. As an internet marketer, a podcast is a great way to reach folks who may not be keen on reading blog posts, but enjoy listening to and viewing content. Check out this short video on tips to keep in mind, when creating a podcast. If you like to idea of creating a podcast but you’re not quite sure where to start, feel free to send me and email or give me a call. As a video and multimedia virtual assistant, I help clients create and release their very own podcast.

Click here to see the video


Screencasting tools for video marketers

Published by CarlanaCharles on August 15th, 2011

So you’ve heard the buzz about video marketing and you’re fascinated about the leverage that marketing via video can offer your business. Before you run out and go purchase some expensive equipment, stop and check out this video on some of the screen


Top 7 video sharing sites

Published by CarlanaCharles on August 12th, 2011

As a virtual assistant that specializes in video creation and video marketing, I’m often responsible for putting the videos I create for clients online. Click here to video I recently did.


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