4 Compelling Reasons to Use Social Media

A lot of potential clients I have talked to are I interested about social media marketing. That in itself is good news for all social media marketing virtual assistants out there. The hard part is convincing them that it’s good for business. Here are some of the most compelling reasons to get those clients into [...]

Customer Service Options for Small Businesses

Customer service or customer support is a very important part of running a business. Any small business owner who wants his business to grow and be profitable needs to invest a portion of his resources to making sure that his customers are satisfied with the products and services they bought. Fortunately, there are ways for [...]

Tips on Hiring a Web Designer

Hiring a professional web design team or freelance web designer to create your web site is preferable to doing it on your own unless you are highly skilled on web design yourself. When selecting a web designer or a team to hire, ask them the following questions: 1. Will you be designing my site using [...]

The Do’s and Don’ts of Selling to Prospective Clients

Last week I spent some time looking for a new VA for a client I thought was no longer a good fit for the current structure of my business. We have a good relationship so I felt it was only fair to help her find a replacement. I communicated with quite a few but one [...]

Client Satisfaction: Dealing with Difficult Clients

As a virtual assistant, I must admit that I’ve experienced some unique challenges in my business. However, for the past month I’ve had the experience of chasing down a client that just seems to have vanished into thin air! I cannot get her at her office, her cell phone and via email. To the person [...]

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